Terms & Conditions

These Terms & Conditions govern access to and use of the website and services provided by Alcium Software Limited.

Scope of Services

Services may include custom software development, cloud and DevOps engineering, system integrations, managed support, and technical consulting. The specific scope, deliverables, timelines, and commercial terms are defined in project agreements, statements of work, or proposals.

Client Responsibilities

Clients are responsible for providing accurate project information, timely feedback, required system access, and designated points of contact to support effective delivery.

Intellectual Property

Unless otherwise agreed in writing, pre-existing intellectual property remains with its original owner. Rights to deliverables are governed by the applicable signed commercial agreement.

Confidentiality

Both parties agree to protect confidential information disclosed during engagement and not to use such information except as necessary to perform contractual obligations.

Third-Party Services

Projects may involve third-party tools or platforms. Their use is subject to the terms and conditions of those third-party providers.

Service Availability

We aim to provide reliable and professional services; however, availability may be affected by maintenance, external dependencies, or factors outside our reasonable control.

Limitation of Liability

To the fullest extent permitted by law, Alcium Software Limited is not liable for indirect, incidental, or consequential damages arising from service use, delays, or interruptions.

Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after updates indicates acceptance of the revised terms.

Company Information