Privacy Policy

This Privacy Policy explains how Alcium Software Limited collects, uses, stores, and protects personal and business information when you use our website and software services.

Who We Are

Alcium Software Limited ("Alcium Software", "we", "us", or "our") is a software engineering company based at Unit 6b Churchill Way, Chapeltown, Sheffield, S35 2PY. You can contact us at [email protected] or +44 7937 510314.

Information We Collect

We may collect contact details, company information, project requirements, technical environment data, and communication records submitted through forms, emails, and service interactions.

How We Use Information

We use collected information to respond to enquiries, scope projects, deliver services, provide support, improve service quality, maintain security, and comply with legal obligations.

Client Data and Confidentiality

We treat client information as confidential. Access is limited to authorized team members involved in delivery and support. We apply technical and organizational safeguards, including controlled access and secure data handling procedures.

Data Sharing

We do not sell personal data. We may share limited data with trusted service providers required for hosting, communication, or operational support, subject to confidentiality and security obligations.

Data Retention

We retain information for as long as needed to fulfill service purposes, contractual commitments, and legal requirements. Data no longer required is securely deleted or anonymized where practical.

Your Rights

Subject to applicable laws, you may request access, correction, or deletion of your personal data, or object to certain processing activities. Requests can be sent to [email protected].

Policy Updates

We may update this policy periodically. The latest version will always be available on this page.